Case Study: Management Training for Offshore Recruiting Managers
“First of all I would like to thank the management for arranging such a kind of training program for managers. It was a great initiative and it will definitely help all the managers in leading their team better and getting maximum output from the team. I would also like to thank Susan for being such a great teacher/mentor/coach. It was very useful.”
Participant
Situation
Solution
Benefits
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Need for front-line supervisory training of approx. 50 managers
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Delivery needed for multiple locations in India, US & Canada simultaneously
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New set of educational tools recently rolled out
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Limited time & resources
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Develop a virtual program to be delivered via web conferencing with web cams
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Incorporate aspects of pre- and intra session study for increased learning time and value
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Use actual organizational scenarios incorporated into theoretical management models with role play to increase learning and application to the work environment
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Allow time between sessions to incorporate learning into actual work situations
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Record sessions to provide opportunity for follow-up learning
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The program was cost- effective and provided optimal learning value
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Improved management and coaching skills
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Opportunities for participants to report back to the group on application of learning to work situations
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Increased knowledge and commitment to organization
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Improved networking and support for peer workers in remote locations
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Understanding of organizational tools & resources available and how to effectively implement them in the organization
